PEROT SYSTEMS CORPORATION is a worldwide provider of information technology services and business solutions to a broad range of clients. We are currently looking for a HEALTHCARE CALL CENTER REPRESENTATIVE to join our team in BOWLING GREEN, KY.

Responsibilities:

:
This position is expected to effectively handle inbound/outbound calls received/placed by the automated phone system. Self-Pay representatives are expected to resolve accounts efficiently through collection techniques while maintaining a high level of customer service.

The primary duty of this position is handling inbound/outbound calls and obtaining resolution as described in the above summary

Meet and/or exceed the daily production goal as defined by the manager

Assist team in identifying issues and possible solutions to address those issues

Handling inbound/outbound calls at 95-100%

Required Skills:

Minimum 6 months previous healthcare experience

High school graduate or equivalent

Ability to read and evaluate healthcare receivables information

Minimum typing 50-60 wpm

Professional written and verbal skills

Desired Skills:

Certificate from college or technical school

3-4 years in healthcare collections

1+ years of customer service experience

Previous call center experience a plus

Minimum Educational Requirements:

High school graduate or equivalent

Perot Systems is committed to Equal Employment Opportunity. It is the policy of Perot Systems Corporation to encourage and support equal employment opportunity for all Associates and applicants for employment without regard to sex, race, color, ancestry, religious creed, national origin, pregnancy, physical disability, mental disability, medical condition, age, marital status, political affiliation, sexual orientation, disabled veteran or Vietnam era veteran status.

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